Escalation Matrix

GRIEVANCE REDRESSAL/ESCALATION MATRIX:

Details of
designation

Contact
Person
Name

Address where
the physical
address
location

Contact No.

Email-Id

Working hours
when complainant
can call

Customer Care

Dimple

#8-2-684/3/K/38, Plot no: 38, Kaushik Layout, Road no. 12, Banjara Hills, Hyderabad, Telangana – 500034

8885465461

cavarunagl@gmail.com

10am to 5pm

Head of
Customer Care

Dimple

#8-2-684/3/K/38, Plot no: 38, Kaushik Layout, Road no. 12, Banjara Hills, Hyderabad, Telangana – 500034

8885465461

cavarunagl@gmail.com

10am to 5pm

Compliance
Officer

Varun Agarwal

#8-2-684/3/K/38, Plot no: 38, Kaushik Layout, Road no. 12, Banjara Hills, Hyderabad, Telangana – 500034

8885465461

cavarunagl@gmail.com

10am to 5pm

CEO

Varun Agarwal

#8-2-684/3/K/38, Plot no: 38, Kaushik Layout, Road no. 12, Banjara Hills, Hyderabad, Telangana – 500034

8885465461

cavarunagl@gmail.com

10am to 5pm

Principal Officer

Varun Agarwal

#8-2-684/3/K/38, Plot no: 38, Kaushik Layout, Road no. 12, Banjara Hills, Hyderabad, Telangana – 500034

8885465461

cavarunagl@gmail.com

10am to 5pm